Telex technology allowed organizations like HIAS, with far-flung offices and correspondents, to communicate for the first time among offices and affiliates around the world,.inexpensively, on a daily basis. The difference in the speed of communication changed the course of international business enormously.
I’ve been working with the office files of Irving Haber, the Director of Administration and Finance at HIAS’ European headquarters in Paris and later Geneva, from about 1954 to 1979, when he was transferred to the New York office.
In Haber’s files throughout the 1970s, the prevalence of printed telexes shows how content and clarity could be considered secondary to speed when communicating with the New York office, or the various HIAS offices in Vienna, Belgrade, Rome, Wellington (NZ), Tel Aviv, Tunis and elsewhere.
The telex above was written by Ernest Berger, from the Geneva office, to Executive VP Gaynor Jacobson in New York. They must not have considered a telex to be a secure communication, because Berger does not mention the cities or the country he is writing about.
Because telexes were charged by time, much like a phone call, correspondence by telex took on the abbreviations and no-nonsense business-only exchange of information we know today from texting. Reports, forms, and the occasional handwritten correspondence continued by postal service, and was never entirely replaced with telexing – fortunately for us, because so much can be read into even business correspondence that is addressed to “My Dear Jean”,
or that has a hastily handwritten note below the typed letter.
Also lost when sending and receiving by telex is letterhead information, and signatures. And size and quality of stationery – remember airmail onionskin paper? Aerograms? Both exist in Haber’s files.
By the early 1980s, of course, faxing took over for telexing when speed was a priority, presenting other issues of content, form and preservation to the researcher and to archivists. And yet more issues have arisen with long-term archival access to e-mail – something we are still working to gain control over in the archives profession.
The ability to have written text delivered nearly instantaneously to an associate’s office half-way around the world became the default for nearly all communication for obvious reasons. As archivists we continue to marvel at the fast changes in technology as we work through decades of files, and we continue to work to preserve physical records in any format and make them accessible.